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Inventurix Technology • IT Managed Services

Managed IT that stays ahead of problems—so you don’t have to.

Proactive support, strong cybersecurity, modern cloud management, and verified backups—built to reduce downtime and keep teams productive.

Faster
Response & resolution
Safer
Security-first approach
Stable
Less downtime
User-first helpdeskMFA & access controlsMicrosoft 365 adminTested backups
Inventurix Technology IT Managed Services
Helpdesk
Patching
Security
Recovery
Proactive by design
We prevent issues with monitoring, patching, and health checks—before users feel it.
Security built-in
We harden devices, protect email, and improve access controls to reduce real-world risk.
Clear reporting
Monthly insights and quarterly reviews that translate IT into business outcomes.
Everything included

Managed services that make IT feel effortless

From users to infrastructure, we manage the entire stack with a security-first approach.

Managed IT Support (Helpdesk)

Fast, friendly support that keeps your team productive every day.

Unlimited ticketsRemote + onsiteSLA-driven
  • PC/Mac, email, and application troubleshooting
  • New employee onboarding & offboarding
  • Wi-Fi, printers, meeting rooms, and office IT
  • Clear ticket updates and escalation paths

24/7 Monitoring & Maintenance

Always-on monitoring and patching to prevent downtime before it starts.

24/7 monitoringPatch managementPrevention-first
  • Endpoint & server monitoring with smart alerts
  • OS + application patching (scheduled + verified)
  • Performance, capacity, and uptime tracking
  • Preventive maintenance and health reporting

Cybersecurity Management

Layered security that reduces risk across devices, users, and networks.

EDR/AVEmail protectionHardening
  • Endpoint protection (EDR/AV) & policy management
  • Firewall & network security oversight
  • Email security against phishing & spam
  • Vulnerability management & remediation guidance

Cloud & Microsoft 365

Modern workplace setup, migration, and ongoing Microsoft 365 administration.

M365 adminIdentity & MFASharePoint/OneDrive
  • Microsoft 365 setup, migration, and administration
  • SharePoint/OneDrive structure, sharing, and governance
  • Identity & access controls (MFA, conditional access)
  • Cloud backup, retention policies, and secure baselines

Backup & Disaster Recovery

Tested backups and recovery planning—so you can bounce back fast.

Verified backupsTest restoresBusiness continuity
  • Automated backups (local, cloud, or hybrid)
  • Backup verification + scheduled test restores
  • Disaster recovery planning and documentation
  • RTO/RPO guidance to match business needs

Network & Infrastructure Management

Secure, scalable networking for offices and remote teams.

VPNWi-FiNetwork documentation
  • Router/switch/AP configuration and optimization
  • Secure VPN and remote access setup
  • Network segmentation and performance tuning
  • Infrastructure documentation & asset visibility

Device & Asset Management

Standardized devices, lifecycle planning, and license clarity.

InventoryLifecycleStandard builds
  • Asset inventory and lifecycle planning
  • Device standards and baseline configurations
  • Procurement guidance and onboarding automation
  • License tracking and renewal reminders

IT Strategy & Reporting

Quarterly reviews, roadmaps, and reporting your leadership will actually use.

Quarterly reviewsRoadmapsVisibility
  • Monthly/quarterly reporting and insights
  • Security posture recommendations
  • IT roadmap aligned to your goals
  • Documentation + continuous improvement plans
Service tiers

Plans that scale with your business

Start with the coverage you need now—upgrade any time as your team and infrastructure grows.

Essential

Core support and maintenance for small teams.

  • Helpdesk support
  • Monitoring & patching
  • Baseline security setup
  • Monthly reporting
Most Popular

Professional

Security + cloud management for growing businesses.

  • Everything in Essential
  • Microsoft 365 administration
  • Enhanced email security
  • Quarterly IT reviews

Enterprise

Advanced security, compliance support, and custom SLAs.

  • Everything in Professional
  • Advanced security controls
  • Custom SLAs & escalation
  • Compliance-ready documentation
FAQ

Common questions

Quick answers about coverage, onboarding, and environments we manage.

We provide 24/7 monitoring by default. Support hours can be tailored by plan and SLA, including after-hours coverage if required.

Ready for reliable IT management?

Let’s review your environment and build a managed services plan that fits your business—support, security, and continuous improvement.

HelpdeskAccess controlsNetwork managementBackup & DR